Frequently Asked Questions
General Questions
BlanketBlend -- 50% Premium Polyester / 38% Specialty Butter Washed Cotton / 12% Micro Rayon Blend.
Roam Fabrics -- 90% Butter Washed Polyester / 10% Spandex
TreeCell Plush -- 80% Tencel / 15% Cotton / 5% Spandex
Our BlanketBlend Hoodies & Crewnecks have a unisex fit, meaning that regardless of the style you choose all color options will have the same fit.
If you are between sizes, we recommend sizing up to give the item a looser and more casual fit.
For more specific details on the fit of any item, click on the sizing guide button located on the product page for any item you're interested in learning more about.
Our Customer Support team can make edits to your order, so long as the items have not already shipped out from our warehouse.
Write in using the live chat feature located on the bottom right of our website for the fastest response time so our team can update the details of your order before it is packaged and shipped.
We stand behind the quality and durability of our items, which is why we offer a 24 month warranty on all Feat products.
If your item(s) are damaged beyond normal wear and tear during the first two years of receiving them, write in to our Customer Support team with your order number and an image of the damage and we can assist you in getting a replacement.
Damage to items during shipping is also covered by our warranty policy, but must be submitted with pictures of damage within 60 days of purchasing.
After completing a purchase, you will receive an email confirmation on your order that includes your 6 digit order number in the subject line. This order number is necessary for processing any return or exchange.
If you are unable to locate your order number, contact our support team with the full name and email address of the purchaser and we can assist in locating the order number for you.
We understand you want the best deal possible, which is why we offer a variety of discount codes across our website throughout the year to make sure you get the best savings.
Discount codes are limited to one use per order, and multiple discount codes cannot be applied to a single order. Site-wide sales events and price markdowns can be applied only once per item, per order and not used in combination with other discount codes. If you experience an issue with a code or are unable to use your preferred code at checkout, please write in to our Customer Support Team and we can assist you so you may receive your discount on your purchase.
Fabric Care
At Feat, we believe in using only the highest quality fabrics for our products so that they hold their softness and quality for years to come.
To preserve your items during washing, we suggest washing all fabrics with cool water and then drying with low to minimal heat or air drying.
The best way to reduce pilling/shedding of the fabric is to wash with cold water, and dry with little to no heat or by air drying -- as high temperatures tend to increase shedding.
Our ButterWash process not only locks in softness wash after wash, but resists shrinking!
You can expect very minimal shrinkage on the first wash, but the size you order will be the size you get, wash after wash.