Frequently Asked Questions

General Questions

BlanketBlend Fabrics-- 50% Premium Polyester / 38% Specialty Butter Washed Cotton / 12% Micro Rayon Blend.

Roam Fabrics-- 90% Butter Washed Polyester / 10% Spandex

TreeCell Fabrics-- 47.5% Cotton / 47.5% Tencel / 5% Spandex

TreeCell Plush Fabrics-- 80% Tencel / 15% Cotton / 5% Spandex

Solace Fabrics-- 48% Recycled Polyester / 44% Polyamide / 8% Elastane

Our BlanketBlend Hoodies & Crewnecks are unisex sizes, meaning that regardless of the style you choose all color options will have the same fit.

If you are between sizes, we recommend sizing up to give the item a looser and more casual fit.

For more specific details on the fit of any item, click on the sizing guide button located on the product page for any item you're interested in learning more about.

Our Customer Support team can make edits to your order so long as the items have not yet shipped out from our warehouse.

Write in using the live chat feature located on the bottom right of our website for the fastest response time so our team can update the details of your order before it is packaged and shipped.

We stand behind the quality and durability of our items, which is why we offer a 24 month warranty on all Feat products.

If your item(s) are damaged beyond normal wear and tear during the first two years of receiving them, please write in to our Customer Support team with your order number and an image of the damage and we can assist you in getting a replacement.

Damage to items during shipping is also covered by our warranty policy, but must be submitted with pictures of damage within 60 days of purchasing.

After completing a purchase, you will receive an email confirmation on your order that includes your 6 digit order number in the subject line. This order number is necessary for processing any return or exchange.

If you are unable to locate your order number, contact our support team with the full name of the purchaser of the items and we can assist in locating the order.

Fabric Care

At Feat, we believe in using only the highest quality fabrics for our products so that they hold their softness and quality for years to come.

To preserve your items during washing, we suggest washing all fabrics with cool water and then drying with low to minimal heat or air drying.

If at any time you believe your items have experienced damage outside of normal wear and tear, we offer a 24 month damage warranty. Reach out to our Customer Support Team for more details.

The best way to reduce pilling/shedding of the fabric is to wash with cold water, and dry with little to no heat or by air drying -- as high temperatures tend to increase shedding.

Our ButterWash process not only locks in softness wash after wash, but resists shrinking! 

You can expect very minimal shrinkage on the first wash, but the size you order will be the size you get, wash after wash.